Human-quality Voice AI Agents that run on-prem

We build voice AI models for local languages that securely and fluently handle every inbound and outbound call 24/7.

SOLUTIONS

One platform, every touchpoint

Deploy voice AI agents across all customer channels — seamlessly integrated, consistently excellent.

Voice AI

Natural phone conversations with under 300ms latency. Handle inbound calls, outbound campaigns, and smart transfers 24/7.

Branch AI

Self-service kiosks with face-to-face voice interaction. Digital KYC, document signing, and queue management at every branch.

In-App AI

Voice-first assistant embedded in your mobile app. Transactions, account inquiries, and contextual help — hands-free.

Multilingual Engine

Best-in-class speech recognition for Azerbaijani, Turkish, and Uzbek — with 4.7% word error rate.

HOW IT WORKS

Live in weeks, not months

From scoping to production in four straightforward steps.

01

Scope

We map your call flows, define use cases, and identify the languages and workflows your agents need to handle.

02

Build

Our team configures your voice agents with your knowledge base, integrations, and business rules. No code required on your side.

03

Deploy

Go live on your infrastructure. Connect to your existing telephony, CRM, and core systems with zero data leaving your network.

04

Optimize

Monitor live conversations, track KPIs, and continuously improve agent performance with real interaction data.

WHY PIONERO

Built for enterprise from day one

Best-in-class accuracy, on-prem deployment, and the performance standards enterprise buyers demand.

4.7%
Word Error Rate
Best-in-class for Azerbaijani
<300ms
Response Latency
Real-time, no noticeable delay
60%
Fully Automated
10x cheaper to run

Best-in-class Azerbaijani speech recognition

Speech recognition accuracy on our Azerbaijani test corpus. Higher is better.

100%80%60%40%20%0%
95.3%
Pionero
91.6%
Gemini 2.0 Flash
85.1%
ElevenLabs
76.6%
OpenAI Whisper

Head-to-head performance

Tested on a 10-hour Azerbaijani conversational speech corpus. Results may vary by domain and acoustic conditions.

10x lower cost. Fully on-prem.

Purpose-built models fine-tuned on local speech data, dialects, and domain vocabulary. On a single H200, our model can pack ~120 concurrent calls (~$0.03 per call-hour) — delivering ~10x lower cost per live call-hour at the same SLA as Whisper large-v3.

End-to-end encrypted audio streams
Zero data leaves your network
Private RAG on your infra

Only on-prem sovereign AI in the region

Pionero Voice AIOpen Source ModelsCommercial Models
Trained on local dialectsYesNoNo
Run on-premYesYesNo (Few)
Local support & model upgradesYesNoNo
No complex billingYesYesNo
Average WER (Azerbaijani)4.7%> 12%> 12%
>10x lower cost to run (can run on CPU)YesNoNo
USE CASES

Voice AI across every industry

Purpose-built for organizations that handle millions of customer interactions.

Outbound Voice Agents

AI-initiated calls that drive revenue, collections & engagement

Sales & Telesales
Insurance, real estate, SIM plan upgrade calls
Collections & Telecollect
Loan reminders, overdue invoice recovery, debt restructuring
Surveys & NPS Calls
Post-service feedback, product satisfaction, polling
Fraud & Proactive Alerts
Suspicious transaction warnings, status updates

Inbound Call Centers

Handle any incoming call at scale, 24/7, in any language

Banking & Finance
Balance checks, card blocking, loan status, fraud disputes
Government Helpdesk
Citizen enquiries, permit status, tax helpline, benefit queries
Telecom & Utilities
Billing disputes, tech support, SIM activation, outage reports
Healthcare
Appointment booking, symptom triage, prescription refills

AI Walk-In Pods & Kiosks

Physical voice AI at the point of service - no screen, no queue

Bank Branches
Account opening, document prep, triage to the right desk
Government Centers
Citizen service, document submission, certificate collection
Telecom Stores
SIM registration, plan comparison, contract signing
Hospital Reception
Patient check-in, appointment scheduling, wayfinding

Embedded & Specialty Agents

Voice AI woven into products, workflows & vertical processes

In-App Voice Assistant
Pay bills, check balance, transfer funds by voice in mobile apps
HR & Internal Helpdesk
Onboarding, leave requests, payroll queries, IT support
Logistics & Dispatch
Driver briefing, delivery confirmation, route updates, fleet ops
IoT & Smart Devices
Voice-controlled ATMs, smart POS, factory floor assistants
PRICING

Start with a pilot, scale with confidence

Transparent pricing with no lock-in. Pay for what you use.

Pilot

Test Pionero AI with a single use case

  • 1-2 phone numbers, 1 use case
  • Voice API usage and domain setup
  • KPI dashboard & weekly QA
  • Onboarding, training, and support
  • Dedicated support (via ticket system)
Recommended
Scale

Full deployment with usage-based pricing

  • Per-minute voice + per agent action and domain setup
  • Volume discounts at scale
  • Call analytics dashboard
  • Onboarding, training, and support
  • Premium support (via ticket system)
  • Guaranteed uptime
  • Custom integrations
INTEGRATIONS

Works with your favorite tools

Pionero connects with your CRM, ticketing systems, payment gateways, and communication platforms without the need for migration.

AWS
Azure
GCP
Twilio
Salesforce
Zendesk
ServiceNow
Stripe
Square
Clover
Toast
Shopify
Monday.com
Snowflake
Datadog
Segment
PostgreSQL
Kafka
Redis
AWS
Azure
GCP
Twilio
Salesforce
Zendesk
ServiceNow
Stripe
Square
Clover
Toast
Shopify
Monday.com
Snowflake
Datadog
Segment
PostgreSQL
Kafka
Redis
FAQ

Frequently asked questions

Everything you need to know about getting started with Pionero AI.

Typical pilots go live in 2-4 weeks depending on integrations and call flows.

Azerbaijani, Turkish, and Uzbek today. Kazakh is on our near-term roadmap.

We offer a fixed-fee pilot to prove value, then move to usage-based pricing (per-minute voice + per agent action). On-prem deployment means no per-API-call surprise bills.

Traditional IVRs rely on rigid menu trees and touch-tone input. Pionero agents understand natural speech, handle multi-turn conversations, and resolve requests end-to-end without pressing a single button.

On a single H200 GPU our model supports around 120 concurrent calls. Scaling is linear - add hardware, add capacity. CPU-only deployments are also supported for lighter workloads.

Yes. Real-time VAD ensures accurate turn-taking with no crosstalk. Sentiment scoring runs alongside every call, feeding live dashboards and post-call analytics.

GET STARTED

Let's automate your operations

Book a call — we'll scope a pilot in under 30 minutes.

  • Go live in 2-4 weeks
  • Azerbaijani, Turkish, Uzbek
  • Enterprise-grade security & compliance